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Frequently Asked Questions |
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1. What type of chocolate do you use? |
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We use only the finest Belgian Milk Chocolate wrapped in your choice of silver or gold foil. |
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2. What are the prices for your products? |
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Please see our pricing page for the different prices and quantity breaks. |
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3. Can you create a custom designed wrapper unique to my occasion? |
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We will be happy to work with you and design something unique for your special event at NO EXTRA COST. We can add any photographs, logos, artwork, or special text to your wrapper. The possibilities are endless! |
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4. How do I place my order? |
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You can place an order for personalized chocolate bars over the phone, or send us an email at katie@finishingtouch.biz. |
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5. Once I place my order, how long will it take to process? |
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Orders are completed within 10 business days. Rush orders are also available. |
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6. How do I send my photograph or artwork? |
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We accept images via email at katie@finishingtouch.biz, as well as through the US Mail Service. All original photographs will be returned with completed order. When sending images via email, please save files in a high quality jpeg format. |
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7. Can I preview the wrapper before final production? |
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Yes. A proof is sent to your email. Your wrappers are not manufactured until the proof is approved. |
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8. Payment Types |
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We accept cash, checks, and money orders. Checks should be made payable to "The Finishing Touch." |
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9. Shipment Information |
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All of our products are shipped through FedEx. Shipping costs vary according to destination and shipment weight. Arrangements may also be made for customer pick-up. Please contact us for more information. |
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10. Contact Information |
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Phone: 240.426.5074
E-Mail: katie@finishingtouch.biz |